Terms of service

General Terms and Conditions

Last updated: 16 July 2026

Section 1 – Scope and Definitions

  1. Bierboutique Konstanz, owned by Martin Restle, Döbelestr. 9, 78462 Konstanz, Germany (hereinafter referred to as “we”, “us” or “Bierboutique Konstanz”), operates the online shop at https://bierboutique-kn.de. These General Terms and Conditions apply to all contracts concluded between us and our customers via our online shop.
  2. A Consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
  3. A Business Customer is a natural or legal person, or a partnership with legal capacity, acting in the exercise of their commercial or self-employed professional activity when entering into a legal transaction.

Section 2 – Conclusion of Contract and Contract Information

  1. The presentation of products and services in our online shop does not constitute a legally binding offer but an invitation to place an order.
  2. You may select products and place them in your shopping cart. Before submitting your order, you may review and amend your entries using the correction tools provided.
  3. By clicking the button labelled “Place Order with Obligation to Pay” (or any similarly worded button), you submit a binding offer to purchase the products contained in your shopping cart.
  4. The automatic confirmation of receipt sent after your order has been submitted merely confirms that we have received your order. A contract is concluded when we expressly accept your order, confirm shipment, or dispatch the goods.

Where the selected payment method requires immediate payment or payment authorization, the contract may already be concluded upon successful completion of the payment process.

  1. The contract is concluded with:

Bierboutique Konstanz
Owner: Martin Restle
Döbelestr. 9
78462 Konstanz
Germany

  1. Contracts are concluded in the German language.
  2. During the ordering process, you will receive the order details and the applicable contractual terms electronically. You may save or print your order details before submitting your order.
  3. You are responsible for providing a valid email address and ensuring that our emails can be received and are not blocked by spam filters or other technical settings.

Section 3 – Subject Matter of the Contract and Product Information

  1. The subject of the contract is the sale of goods offered in our online shop and, where applicable, the provision of the services and events described therein.
  2. The essential characteristics of the goods and services are set out in the respective product or service descriptions.
  3. Product images are for illustrative purposes only. In particular, handcrafted or small-batch products may differ slightly in colour, appearance, labelling or packaging, provided that such deviations are reasonable and do not materially affect the essential characteristics of the product.

Section 4 – Prices, Deposit Charges and Shipping Costs

  1. All prices displayed in our online shop are total prices and include statutory VAT where applicable.
  2. Shipping costs may be charged in addition to the purchase price. The applicable shipping costs will be displayed in the online shop, in the shopping cart, or no later than before the order is submitted.
  3. Where legally required, refundable bottle or container deposits (Pfand) will be charged in addition to the purchase price. The applicable deposit amount will be displayed with the product or before the order is placed.
  4. Deliveries to countries outside the European Union may be subject to customs duties, taxes or other charges imposed by the relevant authorities. These charges are the responsibility of the customer.

Section 5 – Payment

  1. The available payment methods will be displayed during the checkout process.
  2. Unless otherwise specified for the selected payment method, payment is due immediately upon conclusion of the contract.
  3. If payment is processed through an external payment service provider, the provider’s own contractual and payment terms shall additionally apply.

Section 6 – Delivery and Availability

  1. Delivery will be made to the delivery address specified during the ordering process.
  2. The applicable delivery time is stated in the online shop or on the relevant product page. Unless otherwise specified, deliveries within Germany are generally made within one to two weeks after conclusion of the contract or, where advance payment has been agreed, after receipt of payment.
  3. Where products with different delivery times are ordered together, they will generally be shipped together unless otherwise agreed. In this case, the longest delivery period shall apply.
  4. If, despite having entered into a corresponding supply agreement, a product becomes permanently unavailable through no fault of our own, we reserve the right to withdraw from the contract. In such cases, we will inform you without undue delay and refund any payments already made. Your statutory rights remain unaffected.
  5. Delivery is only available to countries offered during the checkout process.

Section 7 – Retention of Title

The goods remain our property until full payment has been received.

Section 8 – Protection of Minors

  1. Alcoholic beverages are sold only in compliance with the applicable legal age restrictions.
  2. Beer, wine, sparkling wine and similar beverages are supplied only to persons who have reached the legally required minimum age. Spirits and spirit-based beverages are supplied only to adults of legal drinking age.
  3. By placing an order, you confirm that you have reached the legally required minimum age for the products ordered and that all information provided is complete and accurate.
  4. We reserve the right to carry out, or have carried out, an appropriate age verification. If proof of the required age cannot be provided upon delivery, the shipment may be refused.
  5. The customer is responsible for ensuring that alcoholic beverages are not passed on to persons below the applicable legal age.

Section 9 – Right of Withdrawal

Consumers generally have a statutory right of withdrawal. Details are set out in our separate Withdrawal Policy.

For certain contracts, the statutory right of withdrawal may be excluded by law. This may apply in particular to contracts relating to leisure services where the contract provides for performance on a specific date or within a specific period. The applicable legal provisions and the information provided with the respective offer shall apply.

Section 10 – Statutory Warranty Rights

  1. The statutory warranty rights shall apply.
  2. Consumers are requested to inspect delivered goods promptly for completeness, obvious defects and transport damage, and to notify us accordingly. Failure to do so shall not affect their statutory warranty rights.
  3. For Business Customers, the limitation period for warranty claims relating to newly manufactured goods shall be one year from delivery. This limitation does not apply to claims for damages arising from injury to life, body or health, intentional or grossly negligent conduct, fraudulent concealment of defects, guarantees expressly assumed by us, or claims under the German Product Liability Act.

Section 11 – Liability

  1. We shall be liable without limitation for damages caused intentionally or through gross negligence, as well as for injury to life, body or health.
  2. In the event of a slightly negligent breach of a material contractual obligation, our liability shall be limited to the foreseeable damage typical for the contract. A material contractual obligation is one whose fulfilment is essential for the proper performance of the contract and upon whose compliance the customer may regularly rely.
  3. Any further liability for slight negligence is excluded.
  4. Liability under the German Product Liability Act and under any expressly assumed guarantee remains unaffected.

Section 12 – Cancellation of Booked Events

  1. Where no statutory right of withdrawal exists or the withdrawal period has expired, the following cancellation fees shall apply if the customer cancels a booked event:
  • up to and including 7 days before the event: free of charge
  • less than 7 days, but at least 3 days before the event: 50% of the agreed event fee
  • less than 3 days, but at least 1 day before the event: 75% of the agreed event fee
  • on the day of the event or in the event of a no-show: 100% of the agreed event fee
  1. The customer may prove that we have suffered no damage or substantially less damage than the applicable cancellation fee.
  2. We reserve the right to prove that higher damages have been incurred. In such cases, any cancellation fee already charged shall be offset against the proven damage.
  3. The relevant date is the date on which we receive the cancellation notice.
  4. The statutory right to terminate or withdraw from the contract for good cause remains unaffected.

Section 13 – Consumer Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

Section 14 – Governing Law and Jurisdiction

  1. These Terms and Conditions shall be governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
  2. For consumers, this choice of law shall apply only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which they have their habitual residence.
  3. If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from the contractual relationship shall be our registered place of business, unless mandatory statutory provisions provide otherwise.